1. Welcome to BEHCA

BEHCA is a behavioral health care platform for tracking, reporting on, and sharing the day-to-day care of the people you support.

What you can do with BEHCA

There are three things most people use BEHCA for, every day:

Track daily — log behaviors, environment, health, medications, and notes for each person you support.
Log incidents — record incident reports with photos, videos, witnesses, injuries, and follow-ups.
Run reports — see patterns across days, weeks, and months in the dashboard, and export PDFs for clinicians, families, and agencies.

Who BEHCA is for

Families caring for a child or adult at home.
Providers — group homes, day programs, in-home support agencies, and clinics.
Schools tracking students with individualized support plans.
The person being supported themselves, when they're tracking their own data (we call this "self-reporting").

You'll see a few different roles inside the app — Billing, Manager, Staff, Guest, and Self-Reporter. We explain each in Understanding roles.

Website or mobile app?

Both work, and most people use both.

Website (app.behca.com (US) or au.behca.com (Australia)) — best for setup, billing, managing your team, full reports, and anything you'd rather do on a bigger screen.
Mobile app (iOS and Android) — best for tracking on the go, starting and stopping visits (EVV), and getting push notifications.

A few things — like setting up billing or inviting your team — only live on the website. We'll point that out in each article.

A note on regions

BEHCA runs as a separate service in the United States and in Australia. When you create your account, you'll choose a region. That choice controls:

The timezone your data is stored and displayed in.
Whether measurements use imperial (US) or metric (AU) units.
Which weather data is pulled in automatically.

You can't switch regions later, so pick the one where the people you support actually live.

Common questions

Do I have to pay if I was invited by someone else? — No. If a manager invited you, your account is free. See I was invited — how to accept.
Can I try BEHCA before paying? — Yes, there's a 30-day free trial. A credit card is required to start the trial. See Choosing your plan.
Is my data private? — BEHCA is built for sensitive health information. Only people in your team and people you've explicitly shared profiles with can see your data.