The Billing tab is the home for everything about your subscription. Only the Billing user for an organization can see it.
Where to find it
- Sign in at
app.behca.com(US) orau.behca.com(Australia) as the Billing user. - Open Organization settings.
- Choose the Billing tab.
If you don't see it, you're not the Billing user. Whoever set up the account can transfer billing to you if appropriate — see Transferring billing ownership.
What you'll see
The Billing tab summarizes:
- Current plan — your plan name.
- Pricing — your monthly or annual rate.
- Next billing date — when the next charge happens.
- Trial status — if you're in a free trial, the days remaining.
- Manage Subscription — a button that opens BEHCA's payment processor, Stripe, where you can update your payment method, view invoices, and change or cancel your plan.
BEHCA does not show your card or bank details on this page. Those live on the Stripe page behind Manage Subscription.
Trial information
If you're still in your free trial:
- The next billing date is the day your trial converts to a paid charge — cancel before then and you won't be charged.
- During the trial, all your plan's features are unlocked.
Region
Your subscription is billed in your region's currency:
- United States — USD.
- Australia — AUD.
Region was set when the account was created and isn't self-serve changeable.
Common questions
- What's my billing cycle? — It's shown on the Billing tab — monthly or annual depending on your plan.
- Where do I see my card or invoices? — On the Stripe page behind Manage Subscription. See Updating your payment method and Invoices and receipts.
- Is my payment information secure? — Yes. Card and bank details are stored by Stripe, not BEHCA — BEHCA never sees your full card number.
- Can a Manager see this page? — No. Only the Billing user.