Home Billing 1. Viewing your subscription

1. Viewing your subscription

Last updated on May 08, 2026

The Billing page is the home for all things subscription-related. Only the Billing user for an organization can see this page.

Where to find it

  1. Sign in at app.behca.com (US) or au.behca.com (Australia) as the Billing user.
  2. Click Billing in the main menu (or your avatar → Billing).

If you don't see a Billing link, you're not the Billing user. Contact whoever set up the account — they can transfer billing to you if appropriate. See Transferring billing ownership.

What you'll see

The Billing page summarizes:

  • Current plan — Family / Provider Small / Provider Medium / Provider Large / School.
  • Add-ons — for example, MAR add-on on a Family Plan.
  • Pricing — monthly or annual rate.
  • Renewal date — when the next charge happens.
  • Trial status — if you're still in the 30-day free trial, the days remaining.
  • Profile usage — how many of your allotted profiles are in use.
  • Team usage — how many seats / team members are active.
  • Payment method — last 4 digits of the card / bank account on file.

Trial information

If you signed up recently:

  • Trial end date is shown clearly.
  • You can cancel any time during the trial without being charged.
  • If you don't cancel, the first charge happens on day 31.
  • During the trial, all features are unlocked — what you see is what you'll have.

Plan limits and current usage

The Billing page also shows:

  • Profiles used / total (e.g. 4/6).
  • Team members (typically uncapped except for Family Plan).
  • Whether you're approaching a limit that requires upgrade.

If you're at your profile limit, you'll be prompted to upgrade when you try to add another profile.

Region

Your subscription is in your region:

  • United States — billed in USD.
  • Australia — billed in AUD.

Region was set when the account was created and can't be self-serve changed.

Common questions

  • What's my billing cycle? — Visible on the Billing page. Most plans are monthly; some are annual.
  • Will I get a reminder before renewal? — Yes, an email goes out a few days before the renewal date.
  • Can I see invoices on this page? — Yes — see Invoices and receipts.
  • Is my payment information secure? — Yes. Card details are stored by Stripe (BEHCA's payment processor), not BEHCA itself. We never see your full card number.
  • Can a Manager see this page? — No. Only the Billing user.

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