Home Getting Started 5. Logging in

5. Logging in

Last updated on Jul 06, 2026

Log in to BEHCA with email and password, Google, or Apple — whichever you have set up for your account. If you were invited, see the first-time login note below.

On the web

  1. Go to app.behca.com or app.behca.com/login (US), or au.behca.com or au.behca.com/login (Australia). The home page is the login screen.
  2. Pick your region (United States or Australia) — make sure it matches the region you signed up in.
  3. Enter your email or username and password, or click Log in with Google / Log in with Apple.
  4. Click SIGN IN.

Social and password login can coexist. The same account can use Google, Apple, and/or a BEHCA password. If you signed up with Google or Apple but never set a BEHCA password, use the social button — or set a password under Account Settings → Change Password (or Forgot your password?) and then either method works.

On mobile

  1. Open the BEHCA app.
  2. On first launch, pick your region. The app remembers this for next time.
  3. On the sign-in screen, choose email or username + password, or the Google or Apple option (button wording may vary by platform and app version).
  4. Tap Sign In.

Your phone's password manager (iCloud Keychain, 1Password, Google Password Manager) can autofill your credentials.

Biometric login (Face ID, Touch ID, fingerprint) is not currently available in the mobile app. Use your password manager for one-tap sign-in.

Forgot your password?

  1. On the website login page, click Forgot your password?
  2. Enter the email address on your account.
  3. Check your email inbox for a reset link.
  4. Click the link and set a new password.

The reset link expires after a short time. If it expires before you click it, repeat the process.

Reset links are sent on the website. Once you've set the new password there, you can sign in to mobile with it as well.

First-time login

If a manager invited you to BEHCA, your first sign-in works a little differently:

  • You'll set your password as part of accepting the invitation. See I was invited — how to accept.
  • After accepting, you can log in normally on web or mobile.
  • The first time you sign in, BEHCA may ask you to change your password to one only you know.

Multi-Factor Authentication (MFA)

Some organizations require Multi-Factor Authentication for extra security. If your organization has enabled it, you'll see an MFA setup screen the first time you log in:

  1. Use an authenticator app (Google Authenticator, Authy, 1Password, Microsoft Authenticator) to scan the QR code.
  2. Enter the 6-digit code shown in your authenticator app.
  3. Save your recovery codes somewhere safe. They're a backup if you lose your phone.

After setup, every login asks for a fresh code from your authenticator app.

If you lose access to your authenticator, use one of your recovery codes. If those are also lost, contact Support — they can reset MFA for you.

Common questions

  • I'm being told my password is wrong, but I'm sure it's right. — Check that you're on the right region (US vs. AU). Then try a password reset to be sure.
  • I'm logged out very quickly. — For security, BEHCA logs you out after a period of inactivity. Just log in again.
  • Can I be logged in on web and mobile at the same time? — Yes. They're independent sessions.
  • I keep getting redirected to log in again. — Clear your browser cookies for app.behca.com (US) or au.behca.com (Australia) and try once more. If it persists, contact support.

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