Account preferences control how information displays for you — your measurement units, date and time formats, and timezone. They're personal to your login and don't change anyone else's view.
Where to find them
On the web
- Sign in and open Account Settings (click your initials or avatar, top-right).
- Find the Account Preferences section.
Each preference saves automatically when you change it — there's no separate Save button.
On mobile
Open the Account screen and adjust the same preferences there.
The preferences
- Measurement Format — US Customary (°F, lbs, oz) or Metric (°C, kg, ml). Affects temperature, weight, and similar values.
- Date Format — month/day/year or day/month/year.
- Time Format — 12 hours (e.g. 3:30 PM) or 24 hours (e.g. 15:30).
- Timezone — the timezone your timestamps and reports display in. Pick from the grouped list; the page shows your current local time once it's set.
How timezone works
Your account timezone is for how you see dates and times across the app and in reports. It's separate from each profile's own tracking timezone, which is tied to where that person is. If you support people in another timezone, their tracked times still reflect their location — your account timezone just controls your personal display.
Common questions
- I changed my date format but an old report still looks the same. — Re-open or re-run the view; formats apply to how data is displayed going forward.
- Why are a profile's times different from my account timezone? — Profiles have their own tracking timezone. That's expected when you and the profile are in different places.