BEHCA's team page (Manage Team) has three subtabs:
- Staff Members — people on your team (
/staff). - Guests — invite-only viewers with explicit profile access (
/staff/guests). - Archived Members — people who were archived; historical data stays (
/staff/archives).
Open it from the gear icon (Manage Team). You can also bookmark the URLs above directly.
Manage Team is web-only today. The mobile app doesn't yet support inviting or editing team members.
When to use Staff vs. Guests
| Use Staff when… | Use Guests when… |
|---|---|
| The person is part of your organization | The person is outside your organization |
| They'll work with multiple profiles, often across groups | They only need access to specific profiles |
| You want to grant access by group, not profile-by-profile | You want fine-grained access on a profile-by-profile basis |
| Common: support workers, nurses, supervisors | Common: parents, doctors, school teachers |
If you're not sure, ask: "Will this person move between profiles as part of their job?" If yes, Staff. If they need just one or two profiles, Guest.
Roles inside Staff
When you invite someone as Staff, you choose their role:
- Billing — full access plus subscription/payment. There's usually only one Billing user per organization.
- Manager — full access except billing. Can invite team members and manage profiles.
- Staff — track data, log incidents, administer medications (depending on permissions). Can't manage other team members.
See Adding a Manager for when to upgrade someone from Staff to Manager.
What managing the team looks like
From the Manage Team page on the website, you can:
- Sort the list by Name, Created, Role, or Title (click the column header).
- Use Type a name to filter to narrow the list.
- See invitation state at a glance: small Pending or Expired badges next to names when applicable.
- Click someone's name to open their edit page (
/staff/edit/…) for role, groups, permissions, and Resend invite when needed. - Use ARCHIVE on the row to remove access (with a confirmation dialog), or use the archive control on their edit page.
- Review former members on the Archived Members tab.
Family Plan note
Family Plans only have Guests — there's no Staff or Manager role. The whole team management story on Family Plans is "who else can see this profile?"