Every charge BEHCA makes generates an invoice (also called a receipt). You can find and download them from the Stripe billing page.
Where to find them
- Sign in at
app.behca.com(US) orau.behca.com(Australia) as the Billing user. - Open Organization settings and choose the Billing tab.
- Click Manage Subscription to open the Stripe page.
- Scroll to Invoice history at the bottom of the page.
You'll see your past invoices listed. You can search the list to find a specific one.
Downloading an invoice
There's no button to download the whole history at once. To get a copy:
- Click an individual invoice.
- Download it from there.
Each invoice PDF includes BEHCA's company details, your billing name and address, the line items, and the total.
Email receipts
Stripe emails a receipt after charges. BEHCA doesn't have any setting to turn these receipts or billing emails on or off — they're handled by the payment processor.
Reimbursement
The invoice PDF is the document to attach for:
- NDIS (Australia) — submit invoices alongside service plans.
- Insurance or government programs (US) — varies by program.
- Employer expense reports.
Common questions
- My invoice address is wrong. — Update your billing details on the Stripe page (behind Manage Subscription). New invoices use the corrected address.
- Can I get an invoice for a future period in advance? — No. Invoices are generated at the time of charge. Your next-charge amount is shown on the Billing tab if you need it for budgeting.
- Can I send invoices to my accountant automatically? — There's no option to add extra billing email addresses. Download the PDF and forward it, or forward the receipt email.
- My company needs a PO number or a custom field on the invoice. — Contact support; custom invoicing is sometimes available for larger customers.