Invoices (also called receipts) appear in Payment History on the Billing tab and in Stripe. A trial starts with a $0.00 invoice — that is not a charge.
Where to find them
- Sign in at
app.behca.com(US) orau.behca.com(Australia) as a Billing user. - Open Organization settings and choose the Billing tab.
- Click Manage subscription to open the Stripe page.
Overview includes Invoice history. History in the left menu is the full list — search and download from there.
Downloading an invoice
There's no button to download the whole history at once. To get a copy:
- Click an individual invoice.
- Download it from there.
Each invoice PDF includes BEHCA's company details, your billing name and address, the line items, and the total.
Email receipts
Stripe emails a receipt after charges. BEHCA doesn't have any setting to turn these receipts or billing emails on or off — they're handled by the payment processor.
Reimbursement
The invoice PDF is the document to attach for:
- NDIS (Australia) — submit invoices alongside service plans.
- Insurance or government programs (US) — varies by program.
- Employer expense reports.
Common questions
- My invoice address is wrong. — Update your billing details on the Stripe page (behind Manage Subscription). New invoices use the corrected address.
- Can I get an invoice for a future period in advance? — No. Your next-charge amount is on the Billing tab.
- Can I send invoices to my accountant automatically? — There's no option to add extra billing email addresses. Download the PDF and forward it, or forward the receipt email.
- My company needs a purchase order number or an extra field on the invoice. — Contact support. Those fields are added in Stripe, not in BEHCA.