Admin Reports gives you a summary of everything your organization has tracked — across all your profiles at once — instead of just the one profile you happen to have open.
Analyze vs Admin Reports
These two areas look similar but answer different questions:
| Analyze (Dashboard) | Admin Reports | |
|---|---|---|
| Who it's for | Reviewing one person in detail | Managers and billing users looking at the whole organization |
| What it shows | Just the profile you have open | All profiles, narrowed down by the groups you choose |
| Best for | Charts and trends for a single profile | Totals across many profiles, plus Excel exports |
In short: if you need numbers or an Excel export that covers lots of profiles at once, use Admin Reports. If you're focused on one person, use Analyze.
See Dashboard overview for a walkthrough of the Analyze charts.
Who can see Admin Reports
Admin Reports is part of the Premium Provider plans. If you're a manager or billing user on a Premium plan, you'll see the Admin Reports button in your top navigation.
On family-focused plans, Admin Reports isn't included. You'll see the option greyed out with a message about upgrading, rather than being able to open it.
How to open Admin Reports
On the web
- Sign in to BEHCA.
- Click Admin Reports in the top navigation row (the gauge / speedometer icon).
- It opens on the Overview tab by default.
On a phone or small screen
On a small screen the Admin Reports button may not fit in the top bar. If you don't see it, tap the menu icon (☰) to open the full navigation and choose Admin Reports there — or try turning your phone sideways or using a larger screen.
What you'll see when it opens
When Admin Reports opens, a row of tabs appears across the top:
Overview • Team Activity • Team Billing • EVV • MAR • IRs • Documents Archive
You may not see every tab — the list depends on your plan, so some tabs only show up on certain plans. Each tab is explained in:
The gear ⚙️ menu is separate from these tabs. It's where you go for Manage Team, Manage Groups, Organization Settings, and similar tasks.
Common questions
- I only see charts for one person. — That's the Analyze area. Open Admin Reports from the top navigation to see your whole organization. If you don't see the button, check that you're on a Premium plan and using a wide enough screen.
- Is this just Analyze with a different name? — No. Analyze shows the one profile you have open. Admin Reports always shows the groups (and ungrouped profiles) you've selected.
- Why do the numbers take a moment to appear? — The Overview cards load their totals one by one, so you'll briefly see placeholders or a Loading dashboard… message before the numbers settle.