Admin Reports is the organization-level reporting area. Managers and billing users use it to review tracking across groups, plus related work such as MAR review, a compliance log, and archived documents.
It includes:
- Overview — totals, charts, and activity for the groups and dates you choose
- Team Summary — who tracked what
- IR Summary and MAR Summary — incident reports and medication administration across those profiles
- MAR Review — pending medication record changes to approve
- Compliance Log — signatures, team changes, and other account events
- Archive — deleted files from Supporting Docs and Health History
Analyze (Dashboard) is still the place to review one profile in detail. Open Analyze when you are focused on one person. Open Admin Reports when you need the organization (or selected groups), exports, compliance, or archives.
See Dashboard overview for Analyze charts.
Who can see Admin Reports
Managers and billing users on School, Therapeutic, or Residential see Admin Reports in the top navigation (gauge icon).
On Family and Family +MAR, the item is greyed out.
Supervisors can open MAR Review when MAR is on the plan. They do not get the rest of the Admin Reports tabs.
How to open Admin Reports
Admin Reports is on the BEHCA website, not in the mobile app. The mobile app does not include Admin Reports.
On a computer
- Sign in to BEHCA in a web browser.
- Click Admin Reports in the top navigation (the gauge / speedometer icon).
- It opens on the Overview tab.
On a phone or small screen (website)
Use a web browser on the phone — Safari, Chrome, or similar — not the BEHCA app.
On a small screen the Admin Reports button may not fit in the top bar. Tap the menu icon (☰), then choose Admin Reports. Turning the phone sideways or using a larger screen also helps.
What you'll see when it opens
A row of tabs appears under the header:
Overview • Team Summary • IR Summary • MAR Summary • MAR Review • Compliance Log • Archive
You will not always see every tab — the list depends on your role and plan. Supervisors may only see MAR Review. Team Billing and EVV Sessions live under Scheduling or a separate EVV item, not in this strip. Each tab is explained in Tabs and navigation.
The gear ⚙️ menu is separate. Use it for Manage Team, Manage Profiles, Manage Groups, Organization Settings, and similar tasks.
Common questions
- I only see charts for one person. — That is Analyze. Open Admin Reports from the website top navigation. If you don't see it, confirm you are on School, Therapeutic, or Residential, and that you are in a browser rather than the mobile app.
- Why do the numbers take a moment to appear? — Overview cards load their totals one by one. You may briefly see placeholders or Loading dashboard… before the numbers settle.