Matthew

Matthew

Last updated on Oct 28, 2026

A new demo starts empty: Skyler's name, photo, and tracking items, and no activity. Sample history is something you add.

Add sample data after signup

The welcome message after signup offers two buttons:

  • Add sample data — fills the demo, then opens it.
  • Start with an empty demo — leaves it blank. You can fill it later.

Add or replace it later

Managers and Billing users: gear icon → Organization Settings → Demo Profile.

Under Demo data, choose:

  • Fill with sample data — 30 days of example activity and notes, medications with their doses, and this week's schedule.
  • Leave it empty — clears activity and leaves the profile blank.

The button reads Add sample data when the demo is empty, Replace activity with sample data when it already has some, or Reset demo activity when you chose Leave it empty.

Also reset the demo's tracking template undoes changes made on the demo's own tracking items and restores the original ones. Your organization's templates stay as they are.

If the demo already has activity, or you checked the tracking-template box, BEHCA asks you to continue before it removes anything. Adding sample data replaces whatever activity is there. It is not added on top.

What a reset clears

The page lists this next to Next reset:

  • Each reset clears — activity, medications, schedule, and uploads. Sample data is not added back.
  • Kept on reset — the tracking template (unless you checked the box above) and team access.

The self-reporting username, password, and settings are also kept. The stock photo is restored.

The next reset date moves forward 30 days from the reset, or from the last time sample data was added.

The 30-day reset

Activity resets every 30 days on its own. Next reset on Demo Profile shows the date. The same date is under Demo info on the profile.

That automatic reset clears activity and leaves the profile empty. It does not fill sample data again. Add sample data after a reset when you want the examples back.

A hidden demo is skipped by the automatic reset. Turning Show demo profile off clears activity at that moment. See Showing the demo and trying self-reporting.

Common questions

  • The sample tracking items don't match our organization's templates. — The demo uses Skyler's tracking items. Changing them on the demo does not change the organization's templates. Also reset the demo's tracking template puts Skyler's items back.
  • I added notes and they disappeared. — A reset removes notes and uploads along with the other activity. Check Next reset, or whether someone replaced the activity with sample data or turned Show demo profile off.
  • Can I get the sample incident reports back? — Sample data does not include incident reports.

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