My Schedule shows the published shifts assigned to you. Draft shifts do not appear until a Manager publishes them.
On the website, the page title is My Schedule / Hours Worked. Older bookmarks to Hours Worked open this same page.
Open My Schedule
On the website:
- Open your user menu.
- Select My Schedule.
- Use the arrows to move between weeks.
- Choose List or Calendar.
Each shift can show the profile, scheduled time, service code, coworkers, and shift notes.
If a shift you expected is missing, ask a Manager to confirm that you are assigned and the shift is Published.
List and Calendar views
- List groups your shifts by day and shows their details.
- Calendar places shifts on a weekly time grid. Scroll to see overnight hours.
Published shifts are read-only. Ask a Manager to change a shift or assignment.
Your preferred hours
If a Manager turned on Set Own Preferred Hours for your account, you can record when you are usually available:
- Open My Schedule.
- Select Preferred hours.
- Set Effective from (and optional Effective to).
- Add weekly time windows and save. Use Copy to… when several days match.
Gray bands on the Calendar view show those windows for the dates they apply. They are a scheduling guide only — they do not create shifts. If preferred hours already exist, changes must start at least 24 hours ahead. See Setting preferred hours.
Managers can also edit your preferred hours from your staff schedule page.
If you do not see Preferred hours, ask a Manager to enable Set Own Preferred Hours for you in Manage Team.
On mobile
The mobile app's My Schedule shows published shifts one week at a time. It can include the profile, time, service code, other assigned staff, shift notes, preferred hours, and EVV comparisons when those come with the shift.
If Set Own Preferred Hours is on, you can also edit your preferred hours in the app. Creating, assigning, publishing, and deleting shifts is still website-only.
Managers must use Scheduling on the website to create, assign, publish, or delete shifts.
Scheduled and worked time
When your organization also uses Electronic Visit Verification (EVV), My Schedule includes the worked-time summary that used to live on a separate Hours Worked page.
The week summary shows:
- Scheduled — total time from your published shifts
- Worked — total matched EVV time
- Variance — the difference between scheduled and worked time
On the list, cards are labeled Scheduled or Worked so you can tell planned shifts from EVV time at a glance. A shift may also be marked Upcoming, In progress, Complete, Late, Short, Over, or Missing. EVV work that does not match a shift appears as Worked (not on schedule).
These labels help identify records to review; they do not change either the shift or the EVV visit.
Times and dates follow your account’s 12/24-hour and date format settings.
Add My Schedule to another calendar
You can subscribe to your published shifts from Apple Calendar, Google Calendar, or Outlook:
- Open My Schedule.
- Select Add to calendar.
- Copy the private subscription URL or follow the option for your calendar:
- Apple Calendar: select Subscribe on this device, or create a new calendar subscription and paste the URL.
- Google Calendar: under Other calendars, choose From URL and paste the HTTPS link.
- Outlook: choose Add calendar → Subscribe from web and paste the HTTPS link.
The calendar service refreshes automatically when published shifts change. Updates often appear within an hour, but Google Calendar may take longer.
Keep the subscription link private
Anyone with your subscription link can see your published shifts. Do not share it.
If the link may have been exposed:
- Open Add to calendar.
- Select Regenerate link.
- Confirm the change.
- Add the new link to your calendar again.
The old link stops updating as soon as it is regenerated.
Common questions
- Why don't I see a draft shift? — Drafts are manager-only. The shift must be published before it appears in My Schedule.
- Where did Hours Worked go? — On the website, worked hours now appear on My Schedule. Open My Schedule from your user menu.
- Why hasn't my external calendar updated yet? — Calendar services choose their own refresh schedule. Wait and check again later; Google can take longer than an hour.
- Does a calendar event start my EVV visit? — No. Start and end EVV visits in BEHCA as usual.
- Can I edit a shift in Apple, Google, or Outlook? — Changes made to a subscribed event do not update BEHCA. Ask a Manager to edit the shift in BEHCA.