**My Schedule** shows the published shifts assigned to you. Draft shifts do not appear until a Manager publishes them.

On the website, the page title is **My Schedule / Hours Worked**. Older bookmarks to **Hours Worked** open this same page.

## Open My Schedule

On the website:

1. Open your user menu.
2. Select **My Schedule**.
3. Use the arrows to move between weeks.
4. Choose **List** or **Calendar**.

Each shift can show the profile, scheduled time, service code, coworkers, and shift notes.

If a shift you expected is missing, ask a Manager to confirm that you are assigned and the shift is **Published**.

## List and Calendar views

My Schedule opens in **Calendar** view. Use the toggle to switch.

- **Calendar** places shifts on a weekly time grid. Scroll to see overnight hours. Profile events (appointments, outings) show in violet, and only for profiles you are working with that day.
- **List** groups your shifts by day and shows their details.

Published shifts are read-only. Ask a Manager to change a shift or assignment.

## Your preferred hours

If a Manager turned on **Set Own Preferred Hours** for your account, you can record when you are usually available:

1. Open **My Schedule**.
2. Select **Preferred hours**.
3. Set **Effective from** (and optional **Effective to**).
4. Add weekly time windows and save. Use **Copy to…** when several days match.

Gray bands on the **Calendar** view show those windows for the dates they apply. They are a scheduling guide only — they do not create shifts. If preferred hours already exist, changes must start at least 24 hours ahead. See [Setting preferred hours](https://support.behca.com/hc/behca-support/articles/setting-preferred-hours).

Managers can also edit your preferred hours from your staff schedule page.

If you do not see **Preferred hours**, ask a Manager to enable **Set Own Preferred Hours** for you in Manage Team.

## On mobile

The mobile app's **My Schedule** shows published shifts one week at a time. It can include the profile, time, service code, other assigned staff, shift notes, preferred hours, and EVV comparisons when those come with the shift.

If **Set Own Preferred Hours** is on, you can also edit your preferred hours in the app. Creating, assigning, publishing, and deleting shifts is still website-only.

Managers must use **Scheduling** on the website to create, assign, publish, or delete shifts.

## Scheduled and worked time

When your organization also uses Electronic Visit Verification (EVV), **My Schedule** includes the worked-time summary that used to live on a separate **Hours Worked** page.

The week summary shows:

- **Scheduled** — total time from your published shifts
- **Worked** — total matched EVV time
- **Variance** — the difference between scheduled and worked time

On the list, cards are labeled **Scheduled** or **Worked** so you can tell planned shifts from EVV time at a glance. A shift may also be marked **Upcoming**, **In progress**, **Complete**, **Late**, **Short**, **Over**, or **Missing**. EVV work that does not match a shift appears as **Worked (not on schedule)**.

These labels help identify records to review; they do not change either the shift or the EVV visit.

Times and dates follow your account’s 12/24-hour and date format settings.

## Add My Schedule to another calendar

You can subscribe to your published shifts from Apple Calendar, Google Calendar, or Outlook:

1. Open **My Schedule**.
2. Select **Add to calendar**.
3. Copy the private subscription URL or follow the option for your calendar:
   - **Apple Calendar:** select **Subscribe on this device**, or create a new calendar subscription and paste the URL.
   - **Google Calendar:** under **Other calendars**, choose **From URL** and paste the HTTPS link.
   - **Outlook:** choose **Add calendar → Subscribe from web** and paste the HTTPS link.

The calendar service refreshes automatically when published shifts change. Updates often appear within an hour, but Google Calendar may take longer.

## Keep the subscription link private

Anyone with your subscription link can see your published shifts. Do not share it.

If the link may have been exposed:

1. Open **Add to calendar**.
2. Select **Regenerate link**.
3. Confirm the change.
4. Add the new link to your calendar again.

The old link stops updating as soon as it is regenerated.

## Common questions

- **Why don't I see a draft shift?** — Drafts are manager-only. The shift must be published before it appears in **My Schedule**.
- **Where did Hours Worked go?** — On the website, worked hours now appear on **My Schedule**. Open **My Schedule** from your user menu.
- **Why hasn't my external calendar updated yet?** — Calendar services choose their own refresh schedule. Wait and check again later; Google can take longer than an hour.
- **Does a calendar event start my EVV visit?** — No. Start and end EVV visits in BEHCA as usual.
- **Can I edit a shift in Apple, Google, or Outlook?** — Changes made to a subscribed event do not update BEHCA. Ask a Manager to edit the shift in BEHCA.

## Related articles

- [Scheduling overview](https://support.behca.com/hc/behca-support/articles/scheduling-overview)
- [Setting preferred hours](https://support.behca.com/hc/behca-support/articles/setting-preferred-hours)
- [Creating and publishing shifts](https://support.behca.com/hc/behca-support/articles/creating-and-publishing-shifts)
- [Starting a visit](https://support.behca.com/hc/behca-support/articles/starting-a-visit)
- [Ending a visit](https://support.behca.com/hc/behca-support/articles/ending-a-visit)