An announcement channel is a special channel for broadcasts. Only the person who created it can post. Everyone else — including other managers — can read and get notifications, but cannot reply.
Use announcement channels for policy updates, schedule reminders, or messages to many self-reporters without opening a back-and-forth thread.
Create an announcement channel
- Open Messages.
- Click + next to Channels.
- Enter a Name.
- Turn Announcement channel to Yes. The help text explains: members receive messages as read-only (no replies).
- Add Members, then click Create. You can type names or use @ shortcuts (@here, @managers, @staff, @guests, @group) to add several people at once.
Announcement channels show an Announcement badge and a bullhorn-style icon in the list.
You cannot convert a regular channel into an announcement channel later — the setting is fixed at create time.
Who can post
Only the person who created the channel can send. Everyone else sees a banner: Announcement channel — only the creator can post. The composer is hidden.
The channel list does not label who created it. In the thread, see who is sending — that is the only person who can post.
If you are a manager editing members (⋯ → Edit), the creator still appears under Members, but you cannot remove them (their chip has no ×; point at their name to see Channel creator). Only that creator sees Archive on the ⋯ menu — another manager cannot archive the channel for them.
When the creator archives the channel, it disappears for everyone.
Self-reporters
Announcement channels may include many self-reporters as members. They can open the channel and read posts when their profile has Send/Receive Messages enabled, but they cannot reply. Regular channels still allow only one self-reporter at a time.
Mute
Members can Mute notifications on an announcement channel they belong to. @mentions from the creator can still notify muted members.
Common questions
- Can another manager post if I created the channel? — No. Only the creator can post. Create the channel under the account that should own broadcasting, or have that person create it. The thread does not label who that is.
- Can members reply in a DM instead? — Yes. Announcement channels block replies in that thread only. A self-reporter and a team member can still DM each other separately — either person can start.