An announcement channel is a special channel for broadcasts. Only the person who created it can post. Everyone else — including other managers — can read and get notifications, but cannot reply.
Use announcement channels for policy updates, schedule reminders, or messages to many self-reporters without opening a back-and-forth thread.
Create an announcement channel
- Open Messages.
- Click + next to Channels.
- Enter a Name.
- Turn Announcement channel to Yes. The help text explains: members receive messages as read-only (no replies).
- Add Members, then click Create. You can type names or use @ shortcuts (@here, @managers, @staff, @guests, @group) to add several people at once.
Announcement channels show an Announcement badge and a bullhorn-style icon in the list.
You cannot convert a regular channel into an announcement channel later — the setting is fixed at create time.
Who can post
Only the person who created the channel can send. Everyone else sees a banner: Announcement channel — only the creator can post. The composer is hidden.
The channel does not show the creator’s name. Members can tell who can post from who is sending messages. Managers who open Edit see that person in Members without a remove button (hover: Channel creator). Only that person gets Archive.
If the creator archives the channel, it disappears for everyone.
Self-reporters
Announcement channels may include many self-reporters as members. They can open the channel and read posts when their profile has Send/Receive Messages enabled, but they cannot reply. Regular channels still allow only one self-reporter at a time.
Mute
Members can Mute notifications on an announcement channel they belong to. @mentions from the creator can still notify muted members.
Common questions
- Can another manager post if I created the channel? — No. Only the creator can post. Create the channel under the account that should own broadcasting, or have that person create it. The thread does not label who that is.
- Can members reply in a DM instead? — Yes. Announcement channels block replies in that thread only. A self-reporter and a team member can still DM each other separately — either person can start.
- Is this the same as Super Admin product announcements? — No. Those are site-wide banners managed by BEHCA. Announcement channels live inside your company’s Messages.