BEHCA's team page (**Manage Team**) has three subtabs:

- **Staff Members** — people on your team (`/staff`).
- **Guests** — invite-only viewers with explicit profile access (`/staff/guests`).
- **Archived Members** — people who were archived; historical data stays (`/staff/archives`).

Open it from the **gear** icon (**Manage Team**). You can also bookmark the URLs above directly.

While you are in team management, a secondary navigation strip under the header links to **Manage Team**, **Manage Profiles**, **Manage Groups** (Premium), and **Organization Settings** — the same destinations as the gear menu.

> Manage Team is **web-only** today. The mobile app doesn't yet support inviting or editing team members.

## When to use Staff vs. Guests

| Use **Staff** when… | Use **Guests** when… |
|---------------------|----------------------|
| The person is part of your organization | The person is outside your organization |
| They'll work with multiple profiles, often across groups | They only need access to specific profiles |
| You want to grant access by group, not profile-by-profile | You want fine-grained access on a profile-by-profile basis |
| Common: support workers, nurses, supervisors | Common: parents, doctors, school teachers |

If you're not sure, ask: *"Will this person move between profiles as part of their job?"* If yes, Staff. If they need just one or two profiles, Guest.

## Roles inside Staff

When you invite someone as Staff, you choose their role:

- **Billing** — full access plus subscription/payment. There's usually only one Billing user per organization.
- **Manager** — full access except billing. Can invite team members and manage profiles.
- **Staff** — track data, log incidents, administer medications (depending on permissions). Can't manage other team members.

See [Adding a Manager](https://support.behca.com/hc/behca-support/articles/adding-a-manager) for when to upgrade someone from Staff to Manager.

## What managing the team looks like

From the **Manage Team** page on the website, you can:

- Sort the list by **Name**, **Created**, **Role**, or **Title** (click the column header).
- Use **Type a name to filter** to narrow the list.
- See invitation state at a glance: small **Pending** or **Expired** badges next to names when applicable.
- Click someone's **name** to open their edit page (`/staff/edit/…`) for role, groups, permissions, and **Resend invite** when needed.
- Use **ARCHIVE** on the row to remove access (with a confirmation dialog), or use the archive control on their edit page.
- Review former members on the **Archived Members** tab.

## Family Plan note

Family Plans only have **Guests** — there's no Staff or Manager role. The whole team management story on Family Plans is "who else can see this profile?"

## Related articles

- [Inviting your team](https://support.behca.com/hc/behca-support/articles/inviting-your-team)
- [Inviting a guest](https://support.behca.com/hc/behca-support/articles/inviting-a-guest)
- [Working with Groups](https://support.behca.com/hc/behca-support/articles/working-with-groups)
- [Understanding roles](https://support.behca.com/hc/behca-support/articles/understanding-roles)