Open **Manage Team** from the **gear** icon. The page lists everyone on your organization — Billing, Managers, Staff, and Guests — on one list (`/staff`). Use the role chips if you want to show only **Guests** or only **Staff**. **Archived** in the toolbar switches to people you have archived (`/staff/archives`).

While you are in team management, a secondary navigation strip under the header links to **Manage Team**, **Manage Profiles**, **Manage Groups** (Premium), and **Organization Settings** — the same destinations as the gear menu.

> Manage Team is a **website** feature. Inviting and editing team members is done on the web, not in the mobile app.

## When to use Staff vs. Guests

| Use **Staff** when… | Use **Guests** when… |
|---------------------|----------------------|
| The person is part of your organization | The person is outside your organization |
| They'll work with multiple profiles, often across groups | They only need access to specific profiles |
| You want to grant access by group, not profile-by-profile | You want fine-grained access on a profile-by-profile basis |
| Common: support workers, nurses, supervisors | Common: parents, doctors, school teachers |

If you're not sure, ask: *"Will this person move between profiles as part of their job?"* If yes, Staff. If they need just one or two profiles, Guest.

## Roles inside Staff

When you invite someone as Staff, you choose their role:

- **Billing** — full access plus subscription/payment. An organization can have more than one Billing user. See [Transferring billing ownership](https://support.behca.com/hc/behca-support/articles/transferring-billing-ownership).
- **Manager** — full access except billing. Can invite team members and manage profiles.
- **Staff** — track data, log incidents, administer medications (depending on permissions). Can't manage other team members.

See [Adding a team member](https://support.behca.com/hc/behca-support/articles/adding-a-manager) to invite someone, or [Editing a team member's role and permissions](https://support.behca.com/hc/behca-support/articles/editing-a-team-members-role-and-permissions) to promote Staff to Manager.

## What managing the team looks like

From the **Manage Team** page on the website, you can:

- Sort the list by **Name**, **Created**, **Role**, or **Title** (click the column header).
- Use **Filter by name or email** to narrow the list.
- See invitation state at a glance: small **Pending** or **Expired** badges next to names when applicable.
- Click someone's **name** to open their edit page (`/staff/edit/…`) for role, groups, permissions, and **Resend invite** when needed.
- Use **ARCHIVE** on the row to remove access (with a confirmation dialog), or use the archive control on their edit page.
- Review former members on the **Archived Members** tab.

## Family Plan note

Family Plans only have **Guests** — there's no Staff or Manager role. The whole team management story on Family Plans is "who else can see this profile?"

## Related articles

- [Adding a team member](https://support.behca.com/hc/behca-support/articles/adding-a-manager)
- [Working with Groups](https://support.behca.com/hc/behca-support/articles/working-with-groups)
- [Understanding roles](https://support.behca.com/hc/behca-support/articles/understanding-roles)