The Billing tab is where **Billing users** manage the organization's subscription. An organization can have more than one.

Managers can open Organization Settings too. Without the Billing role they may see **Free (as an invited user)** instead of the plan, invoices, and **Manage subscription**. Staff and Guests do not see this page.

## Where to find it

1. Sign in at `app.behca.com` (US) or `au.behca.com` (Australia) as a **Billing user**.
2. Open **Organization** settings.
3. Choose the **Billing** tab.

If you don't see plan details or **Manage subscription**, you don't have the Billing role. A current Billing user can give it to you — see [Transferring billing ownership](https://support.behca.com/hc/behca-support/articles/transferring-billing-ownership).

## What you'll see

The tab shows a **Current subscription** card:

- **Status** — a pill such as **Trial**, **Active**, or **Past Due**.
- **Plan name** — for example Residential or Family +MAR.
- **Price** — the rate, how many seats if that applies, and whether it is billed monthly or annually.
- **Profiles** — how many profiles you are using of the number included in the plan.
- A date labeled **Trial ends** (during a trial), **Next invoice** (after the trial), or **Ends on** (if the plan is set to cancel at the end of the period).
- **Payment method** — card brand and last four digits, when a card is on file. The full card or bank number is never shown here.
- **Manage subscription** — opens **Stripe**. Use **Wallet** on the left to change the card.

Below the card is **Payment History** — Stripe invoices for the organization. A trial starts with a **$0.00 Paid** invoice; that is not a charge. Paid charges appear after the trial ends, or sooner if you change plans.

## Trial information

Starting a plan requires a card. You are not charged until the trial ends.

- **Trial ends** is the day the trial converts to a paid charge. Cancel before that date and you will not be charged.
- During the trial you have the features of the plan you picked — nothing is held back until you pay.

## Region

Your subscription is billed in your **region's currency**:

- **United States** — USD.
- **Australia** — AUD.

Region was set when the account was created and isn't self-serve changeable.

## Common questions

- **What's my billing cycle?** — Shown next to the price on the Billing tab — monthly or annual depending on your plan.
- **Where do I see invoices?** — **Payment History** on this tab, or **Invoice history** in Stripe. See [Invoices and receipts](https://support.behca.com/hc/behca-support/articles/invoices-and-receipts).
- **Is my payment information secure?** — Yes. Card and bank details are stored by Stripe. BEHCA only shows the brand and last four digits.
- **Can a Manager see this page?** — They can open Organization Settings. Without the Billing role they see **Free (as an invited user)**, not the organization's card or invoices. Staff and Guests do not see this page.

## Related articles

- [Updating your payment method](https://support.behca.com/hc/behca-support/articles/updating-your-payment-method)
- [Upgrading or downgrading your plan](https://support.behca.com/hc/behca-support/articles/upgrading-or-downgrading-your-plan)
- [Invoices and receipts](https://support.behca.com/hc/behca-support/articles/invoices-and-receipts)
- [Choosing your plan](https://support.behca.com/hc/behca-support/articles/choosing-your-plan)