BEHCA is a behavioral health care platform for tracking, reporting on, and sharing the day-to-day care of the people you support.

## What you can do with BEHCA

There are three things most people use BEHCA for, every day:

- **Track daily** — log behaviors, environment, health, medications, and notes for each person you support.
- **Log incidents** — record incident reports with photos, videos, witnesses, injuries, and follow-ups.
- **Run reports** — see patterns across days, weeks, and months in the dashboard, and export PDFs for clinicians, families, and agencies.

## Who BEHCA is for

- **Families** caring for a child or adult at home.
- **Providers** — group homes, day programs, in-home support agencies, and clinics.
- **Schools** tracking students with individualized support plans.
- **The person being supported themselves**, when they're tracking their own data (we call this "self-reporting").

You'll see a few different roles inside the app — **Billing**, **Manager**, **Staff**, **Guest**, and **Self-Reporter**. We explain each in [Understanding roles](https://support.behca.com/hc/behca-support/articles/understanding-roles).

## Website or mobile app?

Both work, and most people use both.

- **Website** (`app.behca.com` for the United States, or `au.behca.com` for Australia) — best for setup, billing, managing your team, full reports, and anything you'd rather do on a bigger screen.
- **Mobile app** (iOS and Android) — best for tracking on the go, starting and stopping visits (EVV), and getting push notifications.

A few things — like setting up billing or inviting your team — only live on the website. We'll point that out in each article.

## A note on regions

BEHCA runs as a **separate service** in the United States and in Australia. When you create your account, you choose a region. That choice matters for Australian users in particular because it follows regional **data storage** requirements — US and AU data stay in their own environments.

You can't switch regions later, so pick the one where the people you support actually live.

**What region does *not* lock in by itself:**

- **Timezone** and **imperial vs metric** units come from your **account preferences** (and each profile also has its own tracking timezone based on location). See [Account preferences](https://support.behca.com/hc/behca-support/articles/account-preferences).
- **Weather** is based on each **profile's location**, not on which regional app you signed into.

## Common questions

- **Do I have to pay if I was invited by someone else?** — No. If a manager invited you, your account is free. See [I was invited — how to accept](https://support.behca.com/hc/behca-support/articles/i-was-invited-how-to-accept).
- **Can I try BEHCA before paying?** — Yes, there's a 30-day free trial. A credit card is required to start the trial. See [Choosing your plan](https://support.behca.com/hc/behca-support/articles/choosing-your-plan).
- **Is my data private?** — BEHCA is built for sensitive health information. Only people in your team and people you've explicitly shared profiles with can see your data.

## Related articles

- [Choosing your plan](https://support.behca.com/hc/behca-support/articles/choosing-your-plan)
- [Creating your account](https://support.behca.com/hc/behca-support/articles/creating-your-behca-account)
- [I was invited — how to accept](https://support.behca.com/hc/behca-support/articles/i-was-invited-how-to-accept)