A profile in BEHCA represents one person you're supporting — a family member, a client, a student, or yourself. Every daily entry, medication, and incident report is attached to a profile.
You'll sometimes see the word observable in URLs or older help text. Observable and profile mean the same thing — we use profile in the interface because it's friendlier.
After you finish signup and payment, BEHCA opens the new-profile screen automatically. You can also create profiles later from the Profiles menu.
What you'll fill in
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Name — first and last name of the person.
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Photo (optional) — a recognizable photo helps everyone on your team know who they're tracking. You can add this later.
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Profile color — used to color-code this person across the dashboard, especially helpful when you have multiple profiles.
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Location — city/town and country. This is important (see below).
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Date of birth — used for age-based filters in reports.
Why location matters
Location does two things automatically for you:
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Sets the timezone. All daily entries, incident reports, and EVV visits are stored in the profile's timezone, so logs always read the way they were lived. If your client is in Sydney and you're in Perth, their data still reads in Sydney time.
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Pulls in local weather. BEHCA fetches the weather for the profile's location for each day so you can correlate behavior with environmental factors (heat, storms, barometric pressure, etc.).
If the person you support travels between locations, set their home location here. You can update it later if they move.
Step-by-step
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From the dashboard, open the Profiles menu and click Add Profile.
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Type the person's first and last name.
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Click the color swatch and pick a color.
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Type the city and country in the Location field. BEHCA will auto-suggest matches; pick the one closest to where they live.
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(Optional) Click the photo placeholder to upload a photo.
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Set the date of birth.
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Click Save.
The new profile becomes your active profile. You can switch between profiles any time from the profile-switcher in the top-right (web) or by tapping the avatar at the top of the mobile app.
Family Plan profile limit
Family Plans can have up to 3 profiles. If you need more, upgrade to a Provider Plan from your billing page — your existing profiles and data are kept.
Common questions
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Do I need a separate profile for myself if I'm the one being tracked? — Yes. Create a profile for yourself as the person being supported. See Getting started as a self-reporter.
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My location isn't appearing in the suggestions. — Try the nearest larger city. The location is used mainly for timezone and weather, so a few kilometers of difference doesn't matter.
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Can I change a profile's location later? — Yes, from the profile's edit page. Note that changing the location also changes the timezone, which affects how new entries are timestamped (existing entries keep their original timestamps).
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Can I delete a profile I don't need anymore? — You can archive profiles. Speak to your account owner / support if you need a profile permanently deleted.