Home Daily Tracking 5. Adding general notes and comments

5. Adding general notes and comments

Last updated on Apr 28, 2026

Categories and dropdowns capture the what. Notes and comments capture the why and how — the context that turns a list of entries into a story.

Two types of free text

  • General Notes — a section-wide note (Behavior, Environment, Health) that isn't attached to a specific entry. Good for "today's vibe" summaries.

  • Comments — attached to a specific entry (a behavior, a seizure, an intervention). Good for context like "started after we changed the lighting".

Both support edits, deletions, and authorship metadata.

Adding a general note

On the web

  1. Open Daily → pick your tab (Behavior, Environment, Health).

  2. Find the General Notes area.

  3. Click Add Note.

  4. Type the note.

  5. Click Save.

The note appears under the section, with your name and timestamp.

On mobile

Tap Add Note in the same place — Track tab, relevant section.

Adding a comment to a specific entry

  1. Find the entry in the Recorded Today list (or in the section's main view).

  2. Click the entry to expand it (or tap the comment icon).

  3. Type your comment.

  4. Save.

Comments appear under the entry, with your name and timestamp. Multiple comments stack like a thread, so you can have an exchange with your team about what happened.

Editing your own notes and comments

Click the pencil icon on any note or comment you wrote. Edit and save.

  • Edits show "Edited by [your name] on [date]" so the audit trail is preserved.

  • Managers can edit anyone's notes and comments.

Deleting

Click the trash icon. You'll be asked to confirm. Deleted notes and comments are removed permanently from the daily view, but the audit log retains a record that they existed.

Public vs. private comments

Some organizations have a Public / Private toggle on comments:

  • Public (default) — everyone with access to the profile sees the comment.

  • Private — only the author and Managers can see it.

Use private notes sparingly — most data in BEHCA is meant to be a shared record for the care team.

Tips

  • Be specific and factual. "Triggered by sudden noise from the kitchen" is more useful than "Got upset".

  • Keep notes short. Long paragraphs are skipped over in fast-paced shifts. Bullet-style is fine.

  • Use comments for cause-and-effect. "Started crying right after the schedule change" makes the dashboard easier to interpret.

  • Don't repeat what's already in the form. If you logged a behavior with type, time, and duration, don't restate them in a comment — add what's missing.

Common questions

  • Where does my note appear in the dashboard? — Notes and comments appear in the audit log alongside the entries. They're searchable.

  • Can I @-mention someone? — Not currently. To draw a teammate's attention, follow up with a message outside BEHCA.

  • Can a Guest add notes? — Yes, if they have Track Data permission. Otherwise their access is view-only.

  • Are notes included in PDF exports? — Yes, the Notes Audit Log PDF and Daily Audit PDF include all notes and comments.