BEHCA offers three plan families, each tuned to a different kind of organization. Pick based on how many people you'll be tracking and whether you have a team.
At a glance
| Plan | Best for | People you can track | Team features |
|---|---|---|---|
| Family | A household caring for one or more family members | Up to 3 profiles | Guests only (no managers/staff) |
| Provider | Group homes, agencies, clinics | 6, 12, or unlimited | Full team — Billing, Managers, Staff, Guests, Groups |
| School | Schools and educational programs | Unlimited students | Full team — same as Provider |
Each profile in BEHCA represents one person you're caring for or supporting.
Family Plan
The Family Plan is built around a small circle of care.
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Profile limit: 3.
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Team: you can invite Guests (a parent, grandparent, doctor, therapist) to view or help track for specific profiles. You can't invite Staff or Managers — those are Provider features.
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Optional add-on: MAR (Medication Administration Record) for tracking medications and doses.
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No Groups feature — Groups are how providers organize lots of staff across lots of profiles, which a family doesn't need.
Outgrowing the Family Plan? You can upgrade to a Provider Plan from your billing page at any time.
Provider Plan
The Provider Plan is built for organizations with staff.
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Profile limit: choose Small (6), Medium (12), or Large (unlimited).
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Team: invite Billing users, Managers, Staff, and Guests in any combination.
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Groups: organize profiles into groups (e.g. "Day Shift", "Cottage 4", "Nurses") and assign staff to groups instead of one profile at a time.
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Everything is included: MAR, Incident Reports, EVV, dashboard analytics, document signing.
School Plan
The School Plan is a Provider Plan tuned for educational settings.
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Unlimited students.
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All Provider features included.
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Most schools use Groups by classroom, grade, or care team.
Free trial
Every new paid plan starts with a 30-day free trial. A credit card is required to begin the trial — you won't be charged until day 31, and you can cancel any time before then from your billing page.
"I was invited — do I need a plan?"
No. If a manager invited you to join their organization, your account is free. You don't need to choose a plan at all. Skip ahead to I was invited — how to accept.
Common questions
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Can I switch plans later? — Yes. Upgrade or downgrade from your billing page on the website. Your data is preserved.
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What happens if I outgrow my plan's profile limit? — You'll be prompted to upgrade before adding the next profile. No data loss.
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Can I have both an organization account and a Family Plan? — Yes, but they're separate accounts with separate logins.
Related articles
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Creating your account
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Inviting your team
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Understanding roles