1. Welcome to BEHCA

BEHCA is a behavioral health care platform for tracking, reporting on, and sharing the day-to-day care of the people you support.

What you can do with BEHCA

There are three things most people use BEHCA for, every day:

• Track daily — log behaviors, environment, health, medications, and notes for each person you support.

• Log incidents — record incident reports with photos, videos, witnesses, injuries, and follow-ups.

• Run reports — see patterns across days, weeks, and months in the dashboard, and export PDFs for clinicians, families, and agencies.

Who BEHCA is for

• Families caring for a child or adult at home.

• Providers — group homes, day programs, in-home support agencies, and clinics.

• Schools tracking students with individualized support plans.

• The person being supported themselves, when they're tracking their own data (we call this "self-reporting").

You'll see a few different roles inside the app — Billing, Manager, Staff, Guest, and Self-Reporter. We explain each in Understanding roles.

Website or mobile app?

Both work, and most people use both.

• Website (app.behca.com (US) or au.behca.com (Australia)) — best for setup, billing, managing your team, full reports, and anything you'd rather do on a bigger screen.

• Mobile app (iOS and Android) — best for tracking on the go, starting and stopping visits (EVV), and getting push notifications.

A few things — like setting up billing or inviting your team — only live on the website. We'll point that out in each article.

A note on regions

BEHCA runs as a separate service in the United States and in Australia. When you create your account, you'll choose a region. That choice controls:

• The timezone your data is stored and displayed in.

• Whether measurements use imperial (US) or metric (AU) units.

• Which weather data is pulled in automatically.

You can't switch regions later, so pick the one where the people you support actually live.

Common questions

• Do I have to pay if I was invited by someone else? — No. If a manager invited you, your account is free. See I was invited — how to accept.

• Can I try BEHCA before paying? — Yes, there's a 30-day free trial. A credit card is required to start the trial. See Choosing your plan.

• Is my data private? — BEHCA is built for sensitive health information. Only people in your team and people you've explicitly shared profiles with can see your data.

Related articles

• Choosing your plan

• Creating your account

• I was invited — how to accept