Your account settings are your **personal** settings — separate from any **profile** (the people you support). This is where you update your name and email, manage security, choose your notifications, and set how dates and times appear for you.

## On the web

1. Sign in at `app.behca.com` (US) or `au.behca.com` (Australia).
2. In the top-right, click your **initials** (or avatar) to open the account menu.
3. Choose **Account Settings**.

The page is titled **Account Settings** and is split into the sections below.

### Personal Details

- **First name** and **Last name** — how your name appears when you log entries and in your team list.
- **Email address** — this is also your **username**. A note on the page reminds you that if you change it, you'll sign in with the new email next time.

These fields **save automatically** as you change them — there's no separate Save button.

### Two-Factor Authentication (MFA)

Shows whether MFA is on or off, with a **Set Up MFA** button (when it's off) or a **Reset your MFA** link (when it's on). See [Setting up Multi-Factor Authentication](https://support.behca.com/hc/behca-support/articles/setting-up-multi-factor-authentication-mfa) for the full walkthrough.

### Notifications

Toggles for the email and MAR alerts you receive. See [Notification preferences](https://support.behca.com/hc/behca-support/articles/notification-preferences).

### Change Password

A **Change Password** button reveals the password fields. See [Changing your password](https://support.behca.com/hc/behca-support/articles/changing-your-password).

### Account Preferences

Measurement, date, time, and timezone settings that control how things display for you. See [Account preferences](https://support.behca.com/hc/behca-support/articles/account-preferences).

### Mobile App

Links to download BEHCA on the **App Store** and **Google Play** appear at the bottom of the page.

## On mobile

1. Open the BEHCA app and sign in.
2. Tap your avatar, or open the menu and choose **Account**.
3. Edit your **First name**, **Last name**, or **Email** there.

The mobile **Account** area lays out password, MFA, and notifications a little differently from the website, but the settings are the same.

## What you can't change here

- **Organization region** (US vs AU product region) — set when you signed up; it can't be changed through this screen.
- **Your role** (manager, staff, guest, etc.) — only Managers and Billing users can change roles in team settings.

If you need a region change, contact support or your account's Manager.

## Common questions

- **I changed my email but didn't get a confirmation.** — Check your spam folder. Try signing out and back in with the new email to confirm it works.
- **My team sees an old name on entries I logged.** — Your name is shown live from your account, so once you update it, it updates everywhere — on both new and existing entries.
- **I don't see a Save button after editing my name.** — That's expected. Personal Details and Account Preferences save automatically as you change them.
- **Can I delete my account?** — Only the **billing owner** (account owner) can request that an account be deleted. If that's not you, reach out to them; otherwise contact **Support** to action it.

## Related articles

- [Changing your password](https://support.behca.com/hc/behca-support/articles/changing-your-password)
- [Account preferences](https://support.behca.com/hc/behca-support/articles/account-preferences)
- [Notification preferences](https://support.behca.com/hc/behca-support/articles/notification-preferences)