Every charge BEHCA makes generates an invoice (also called a receipt). You can find and download them from the Stripe billing page.

## Where to find them

1. Sign in at `app.behca.com` (US) or `au.behca.com` (Australia) as the Billing user.
2. Open **Organization** settings and choose the **Billing** tab.
3. Click **Manage Subscription** to open the **Stripe** page.
4. Scroll to **Invoice history** at the bottom of the page.

You'll see your past invoices listed. You can **search** the list to find a specific one.

## Downloading an invoice

There's no button to download the whole history at once. To get a copy:

1. Click an individual invoice.
2. Download it from there.

Each invoice PDF includes BEHCA's company details, your billing name and address, the line items, and the total.

## Email receipts

Stripe emails a receipt after charges. **BEHCA doesn't have any setting to turn these receipts or billing emails on or off** — they're handled by the payment processor.

## Reimbursement

The invoice PDF is the document to attach for:

- **NDIS** (Australia) — submit invoices alongside service plans.
- **Insurance** or government programs (US) — varies by program.
- **Employer expense reports**.

## Common questions

- **My invoice address is wrong.** — Update your billing details on the Stripe page (behind **Manage Subscription**). New invoices use the corrected address.
- **Can I get an invoice for a future period in advance?** — No. Invoices are generated at the time of charge. Your next-charge amount is shown on the Billing tab if you need it for budgeting.
- **Can I send invoices to my accountant automatically?** — There's no option to add extra billing email addresses. Download the PDF and forward it, or forward the receipt email.
- **My company needs a PO number or a custom field on the invoice.** — Contact support; custom invoicing is sometimes available for larger customers.

## Related articles

- [Viewing your subscription](https://support.behca.com/hc/behca-support/articles/viewing-your-subscription)
- [Updating your payment method](https://support.behca.com/hc/behca-support/articles/updating-your-payment-method)
- [Canceling your subscription](https://support.behca.com/hc/behca-support/articles/canceling-your-subscription)