If a manager or family member added you to their BEHCA account, you'll get an email invitation. This article walks through accepting it on the website or in the mobile app.

> **You don't need to pay.** Invited accounts are free. The person who invited you is on a paid plan, and your access comes from theirs.

## What the invitation looks like

You'll receive an email from BEHCA. The subject line is something like:

> *You've been invited to join [Organization Name] on BEHCA.*

Inside, you'll see who invited you, what organization you're being added to, and a **Get Started** button.

> **The link expires in 7 days.** If you don't accept in time, ask the person who invited you to resend it.

## On the web

1. Click **Get Started** in the email. This opens `app.behca.com/accept-invite/...` (US) or `au.behca.com/accept-invite/...` (Australia) in your browser.
2. Set a **password** for your new account (and confirm it).
3. Tick the **Terms of Service** checkbox.
4. Click **Accept**.

You're done. You can now sign in at `app.behca.com/login` (US) or `au.behca.com/login` (Australia) with your email and the password you just set.

## On mobile

1. Tap **Get Started** in the email **on your phone**. The link will open the BEHCA app if you have it installed, or take you to the App Store / Google Play to download it.
2. Once the app opens, you'll see a **Welcome!** screen.
3. Set a **password** and confirm it.
4. Tick the **Terms of Service** checkbox.
5. Tap **Submit**.

You're signed in. The app loads the profiles your inviter shared with you.

> If your phone opens the email link in a browser instead of the app, that's fine — accept the invite there, then open the BEHCA app and sign in normally.

## After you accept

- You'll only see the **profiles** the person who invited you chose to share. If something's missing, ask them — they can adjust your access from the **Manage Team** page.
- You may have different **permissions** depending on your role: viewing only, tracking daily data, viewing incident reports, etc. See [Understanding roles](https://support.behca.com/hc/behca-support/articles/understanding-roles).
- The first time you sign in on the web, you may be asked to change your password to one only you know.

## "I already have a BEHCA account with this email"

If you've already used BEHCA — for example, you were a guest on a family member's account — and a manager invites you with the same email, here's what happens:

- You **don't set a new password**. You already have one.
- You're added to the new organization **instantly**.
- Next time you log in, you'll see a **profile switcher** (web) or organization selector to move between accounts.

## Common questions

- **My invitation link expired.** — Ask the person who invited you to resend it. They can do this from their **Manage Team** page in seconds.
- **I clicked the link but nothing happens.** — Try opening the email on a different device, or copying the link and pasting it into your browser.
- **Can I have multiple BEHCA accounts on one email?** — No. One email = one BEHCA login, but that login can be added to multiple organizations.
- **I was invited as a guest. Can I still see my own family's data?** — Yes, if you have your own Family Plan, both accounts are linked to your single login and you can switch between them.
- **Do I have to download the app?** — No. The website has the same core features. The app is more convenient for tracking on the go.

## Related articles

- [Logging in](https://support.behca.com/hc/behca-support/articles/logging-in)
- [Understanding roles](https://support.behca.com/hc/behca-support/articles/understanding-roles)
- [Quick tour of the apps](https://support.behca.com/hc/behca-support/articles/quick-tour-of-the-apps)