Profile details live on the profile configuration pages on the **website**. There is no separate **Edit** mode or pencil icon — open the profile and change fields directly; most values **save automatically** when you update them.

## Who can edit

- **Managers and Billing users** — can edit any profile in the organization.
- **Staff** — only if **Edit Profile** is turned on for them (set per person when the profile is shared or via their team permissions).
- **Guests** — only if **Edit Profile** is turned on for that guest on that profile. 

If fields are greyed out or the page looks disabled, you don't have **Edit Profile** permission. Ask your Manager.

## Where to edit (web)

1. Open the profile from **Manage Profiles** or the profile switcher.
2. Use the sidebar tabs. **Personal Details and Location** is only one tab — many important settings are on the others:

| Tab | What you configure |
| --- | --- |
| **Personal Details** | Name, birth date, gender, ethnicity, location, group assignments, photo, color |
| **Tracking Templates** | Which behavior/environment/health categories this profile uses |
| **Self-Reporting** | Whether the profile can log their own data |
| **Supporting Documentation** | BSP, IEP, and similar documents |
| **Medical / Health History** | Health background |
| **MAR Configuration** | Medication tracking toggles |
| **Incident Report Templates** | IR setup for this profile |
| **Billing Details** | EVV and billing codes (where applicable) |

There is **no Save button** on Personal Details — changes apply as you make them.

## What you can change on Personal Details

- **First name**, **Last name**
- **Birth date**
- **Gender** — multiple options (Male, Female, Nonbinary, Gender fluid, and others); there are **no pronoun fields**
- **Ethnicity** — used on incident reports where applicable
- **Track Menstruation** toggle
- **Current location** — updates timezone and weather; existing entry timestamps are not rewritten
- **Group assignments** — provider plans only

Photo and color are on the same **Personal Details** tab — see [Profile photo and color](https://support.behca.com/hc/behca-support/articles/profile-photo-and-color).

## Editing on mobile

The mobile app does **not** support editing profile details except **adding or changing the profile photo**. Use the website for name, location, groups, and other settings.

## Bulk import (CSV)

To add many new profiles at once (not to edit existing ones), use **Manage Profiles** → **Import** — download the sample CSV template, fill it in, and upload. See [Creating a profile](https://support.behca.com/hc/behca-support/articles/creating-a-profile).

## Common questions

- **I changed the timezone, but old entries still show the old times.** — Correct. Only new entries use the updated location/timezone.
- **Can I rename a profile?** — Yes — update first and last name on Personal Details.
- **Where are MAR or EVV toggles?** — On **MAR Configuration**, **Billing Details**, and related tabs — not on Personal Details.

## Related articles

- [Profile photo and color](https://support.behca.com/hc/behca-support/articles/profile-photo-and-color)
- [Creating a new profile](https://support.behca.com/hc/behca-support/articles/creating-a-new-profile)
- [Sharing a profile](https://support.behca.com/hc/behca-support/articles/sharing-a-profile)