When you have more than two or three profiles, photos and colors start mattering a lot. They're how you tell at a glance which person an entry, chart, or notification is about.
The photo
Photos are optional but recommended.
Adding a photo
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Open the profile (web or mobile) and start editing.
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Click or tap the photo placeholder (avatar circle).
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Pick a photo from your device or take one with the camera.
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Crop the photo so the face is centered.
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Save.
Photo guidelines
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Use a clear, recent photo — not from years ago, especially for kids.
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Headshot or close-up works best at thumbnail size.
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Avoid group photos; the thumbnail is small.
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The photo will appear on the profile-switcher, in audit logs, on incident report PDFs, and on the dashboard.
Privacy
Photos are visible to everyone with access to the profile (Staff in their groups, Guests on this profile, the Billing user, Managers). They are not visible to your wider organization if those people don't have access to the profile.
The color
Each profile has a color code. The color appears as:
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The border or background of the profile's avatar.
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The bar color on charts in the dashboard.
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A colored tag in audit logs and entry lists.
Picking a good color palette
If you have many profiles, the goal is easy distinction at a glance, not a personal favorite. A few patterns that work:
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Pick distinct colors from across the spectrum (red, orange, green, blue, purple) before reusing close shades.
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Use one color family per group of profiles (e.g. all "Cottage 4" profiles in shades of green).
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Avoid using the same color for two profiles you're likely to look at side-by-side.
Changing a profile's color
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Edit the profile.
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Click the color swatch.
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Pick a new color from the palette.
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Save.
The new color replaces the old one everywhere — past and future.
Removing a photo
To go back to the default avatar:
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Edit the profile.
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Click the photo and look for Remove Photo (or upload a different photo).
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Save.
If a profile has no photo, BEHCA shows their initials on the colored avatar background.
Common questions
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My profile photo looks blurry or stretched. — Try uploading a higher-resolution photo. The avatar is small but the underlying file is shown larger in some places.
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Can I use the same photo for two profiles? — Technically yes, but it defeats the point — you won't be able to tell them apart visually.
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Photos aren't loading. — Refresh the page (web) or pull-to-refresh (mobile). If they still don't load, contact support; this can be a temporary image-server issue.
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Are profile photos shared with anyone outside BEHCA? — No. Photos are stored in BEHCA's secure storage and only shown to people with access to the profile.